CONSULTATION FACIAL
Best for all new clients. Enjoy this introductory customized facial, just for you!
Expect: A truly customized cleanse, exfoliation, skin analysis, mask, hydration, and sunscreen. This facial is not a one size fits all routine. This facial thoroughly analyzes your skin before each step and customizes the next step based on what your skin needs at that moment.
$145 - 75 min
Expect: A truly customized cleanse, exfoliation, skin analysis, mask, hydration, and sunscreen. This facial is not a one size fits all routine. This facial thoroughly analyzes your skin before each step and customizes the next step based on what your skin needs at that moment.
$145 - 75 min
BOOKING AN APPOINTMENT
There are several ways to book an appointment:
A confirmation call/text will be sent upon confirmation of the facial appointment time.
Please Note:
- Call or Text 510.833.3045
- Complete the Contact Form
- Use the Online Booking Calendar
A confirmation call/text will be sent upon confirmation of the facial appointment time.
Please Note:
- A credit card, redemption code, and/or gift certificate number will be required to hold and reserve your appointment time. We have a 48 hour cancellation policy.
- All appointments require a credit card to hold the reservation. There is a 48 hour cancellation policy. Your credit card will be charged a non-refundable 50% of cost of service fee for cancellation 48 hours prior to your scheduled appointment. NO SHOWS will be charged a non-refundable 100% of cost of service fee.
POLICY AND PROCEDURES
AGE REQUIREMENT
LOSS OR DAMAGE
We are not responsible for any loss or damage to personal items.
CELL PHONE USE
Please turn off cell phones while at the spa and in session.
GRATUITY
Tipping is left to the discretion of our clients. They may be left in the form of cash or a credit card. Clients tend to leave between 15-30% of the original price of a service. Tips can not be pulled from gift cards unless specified on the card (prepaid by the gift card purchaser). Tips are appreciated but not expected.
PROMOTIONS
RETURNS
- Children under the age of 12 are not allowed into treatment rooms while parent receives a service.
- Children under the age of 12 are not allowed to be left in the reception area while their parent receives a service.
- Customers must be 18 years or older to receive a spa service by themselves. Any customer scheduled for a spa service under the age of 18, over the age of 12, must have a parent or legal guardian with them during the duration of their service.
LOSS OR DAMAGE
We are not responsible for any loss or damage to personal items.
CELL PHONE USE
Please turn off cell phones while at the spa and in session.
GRATUITY
Tipping is left to the discretion of our clients. They may be left in the form of cash or a credit card. Clients tend to leave between 15-30% of the original price of a service. Tips can not be pulled from gift cards unless specified on the card (prepaid by the gift card purchaser). Tips are appreciated but not expected.
PROMOTIONS
- Promotions may not be combined. This includes gift cards and vouchers that may have been purchased on sale at the spa. This also includes any 3rd party gift cards and vouchers, such as Groupon, Yelp, and SpaFinder gift cards.
- Over Valentine's Day Week Massage & Spa Services are reserved for couples massages and skincare services only.
RETURNS
- Gift cards are non-refundable.
- Services received are non-refundable.
- Products may be exchanged up to 3 days from the time of purchase for spa credit only if the item is unused and in its original package. Open and used items cannot be returned nor exchanged.
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