Spa de Esperanza will match any advertised price that meets ourEligible Price Match Items at the point of purchase in-store or online. Clearance and seasonal items are not eligible for price adjustments.
HOW TO PRICE MATCH
There are three simple ways to request a price match before you purchase.
Contact (510) 833-3045 via phone or text and message the qualifying competitor's ad or website to any staff member. They can adjust the price and issue an invoice for your purchase for curbside pick-up, local delivery, and/or shipping.
Email firstname.lastname@example.org and message the qualifying competitor's ad or website to any staff member. They can adjust the price and issue an invoice for your purchase for curbside pick-up, local delivery, and/or shipping.
Present the the qualifying competitor's ad or website to any staff member. They can adjust the price for pick up of the product at the time of purchase.
ELIGIBLE PRICE MATCH ITEMS
The item must be identical (brand, size, and color) and be "first quality." We do not match prices on refurbished items or factory seconds. The item must be in stock with the competitor as a "retail authorized seller".
We will match prices from our local retail competitors (including their online prices) and from major online retailers.
We cannot match for marketplace sellers such as EBAY sellers, Craigslist and liquidator sellers. We are approved retailers of the lines we carry and maintain the credibility and authenticity of the product direct from the distributor to the client.
We do not match prices on clearance items, closeouts, liquidation sales or pricing errors. Prices will not be matched for items promoted with any language similar to "limited time," "limited quantity," "while supplies last." Often times, these liquidation are at a loss and the date of purchase is over a year from the manufacturer/distributor.
We reserve the right to limit quantities on a price match.
We do not accept a manufacturer's/distributors coupon with a price match.
Some exclusions may apply and eligible items will be credited as in-store credit.
Price match is not eligible with gift card purchases, as gift card purchases are often promotional with a promotional savings.
WHY WE PRICE MATCH
To support small businesses and maintain sustainability to other small businesses.
First, we are not trying to compete with Amazon or Target. We want to provide a higher level of service, expertise and personalization than any of the big international companies ever could. We want to know our client and work with their skin wellness as they change with seasons and life experiences. We Price-Match because we want to be able to continue to provide the highest quality products while supporting our most ethical and innovative suppliers.
Did you know that big companies like Amazon undercut the prices of small businesses, many times selling “at a loss” just to eliminate competition? Not only do small businesses lose out in this equation, but more importantly the customers do. We end up with less choices, innovation, and quality in our products. Instead, are left with an item designed by algorithms to be as cheap as possible and appeal to the "general" or "most mainstream type" of consumer. At Spa De Esperanza we strive to provide the best quality and most innovative products we can from the best providers, but to do this we need to be able to keep an innovator, so we can continue to sell to you. By making the extra effort to buy your skin and health products from us you are investing not just in your local community, but more importantly you are becoming a partner of Spa De Esperanza by enabling us to specialize a system and routine that is best for you with the latest and highest quality products. We vote with our dollars and effort, please support a business that want the best for you skin and health and we can grow together.
If you have any other questions or concerns about safety before coming in please feel free to contact us at (510) 833-3045 (text messages are happily accepted).